Contents

1.Statement of Purpose

1. 1.0.1Statement of Purpose

2.Core Values and Principles

1. 2.0.1A Positive Approach to RiskMay 1, 2025
2. 2.0.2Anti-Harassment and BullyingMarch 27, 2026
3. 2.0.3Choice and ControlApril 16, 2024
4. 2.0.4Communicating EffectivelyMarch 27, 2025
5. 2.0.5Good RecordingOctober 25, 2024
6. 2.0.6Confidentiality and Information Sharing August 13, 2025
7. 2.0.7ConsentMay 1, 2025
8. 2.0.8Culturally Appropriate Care and SupportJune 25, 2024
9. 2.0.9Dignity and RespectAugust 13, 2025
10. 2.0.10Duty of CandourOctober 11, 2024
11. 2.0.11Equality, Diversity and Human RightsAugust 13, 2025
12. 2.0.12Mental CapacityAugust 13, 2025
13. 2.0.13Participation and AdvocacyMay 1, 2025
14. 2.0.14Partnership WorkingMay 1, 2025
15. 2.0.15Promoting Independence and StrengthsOctober 11, 2024
16. 2.0.16Promoting Individual WellbeingAugust 13, 2025
17. 2.0.17Safe Care and TreatmentMay 1, 2025

3.Safeguarding and Deprivation of Liberty

3.1Safeguarding Adults

1. 3.1.1Overarching Aims, Duties and PrinciplesAugust 13, 2025
2. 3.1.2Recognising Abuse and NeglectSeptember 12, 2022
3. 3.1.3Disclosure and Raising a ConcernAugust 29, 2024
4. 3.1.4Contributing to Safeguarding Discussions and MeetingsAugust 29, 2024
5. 3.1.5Making Internal EnquiriesOctober 26, 2024
6. 3.1.6Information and Guidance for Specific Safeguarding issues August 13, 2025
7. 3.1.7Learning from Safeguarding Enquiries, Safety Incidents and ComplaintsAugust 13, 2025
8. 3.1.8Reducing the Risk of a Closed CultureJune 8, 2022
9. 3.1.9Preventing Abuse and NeglectAugust 13, 2025

3.2Safeguarding Children

1. 3.2.1Safeguarding ChildrenMarch 21, 2022

3.3Deprivation of Liberty

1. 3.3.1Recognising a Deprivation of LibertyMarch 23, 2024
2. 3.3.2Responding to a Deprivation of LibertyJuly 30, 2024
3. 3.3.3The DoLS ProcessJuly 30, 2024
4. 3.3.4Monitoring and Reviewing RestrictionsAugust 29, 2024
5. 3.3.5DoLS ResourcesSeptember 29, 2025

3.4Whistleblowing

1. 3.4.1WhistleblowingFebruary 8, 2022

4.Providing Care and Support

1. 4.0.1Accessing the Community
   Updated
   January 5, 2026
2. 4.0.2Ageing, Illness and Dying
   Updated
   March 27, 2026
3. 4.0.3Emergencies and Unplanned EventsMarch 27, 2026
4. 4.0.4Everyday Healthcare
   Updated
   October 28, 2025
5. 4.0.5FinancesJanuary 5, 2026
6. 4.0.6Medication Support
   Updated
   October 28, 2025
7. 4.0.7Mobility Support and Transport
   Updated
   March 23, 2026
8. 4.0.8Nutrition and HydrationMarch 3, 2025
9. 4.0.9Personal and Intimate Care
   Updated
   March 23, 2026
10. 4.0.10Relationships and Identity October 28, 2025
11. 4.0.11Risk Assessment (person-centred)January 7, 2025
12. 4.0.12Supporting People with Complex Needs and Specific ConditionsMarch 27, 2026

5.Health and Safety of Everyone

1. 5.0.1Health and Safety Policy and ResponsibilitiesSeptember 12, 2022
2. 5.0.2Assessing and Monitoring Health and Safety Risk
   Updated
   March 23, 2026
3. 5.0.3Personal Safety and WellbeingMarch 23, 2026
4. 5.0.4Accidents, Injury and IncidentsMarch 23, 2026
5. 5.0.5Moving and HandlingMarch 27, 2026
6. 5.0.6Infection Prevention and Control (IPC)August 13, 2025
7. 5.0.7Food Safety and HygieneMarch 27, 2026
8. 5.0.8The Use of Surveillance TechnologyMarch 27, 2026

6.Inspections and Assessment

6.1Commissioners Audit or Inspection

1. 6.1.1Commissioners Audit or InspectionOctober 26, 2024

6.2CQC Inspections and Assessment

1. 6.2.1Service Assessment (Single Assessment Framework)January 26, 2024
2. 6.2.2Quality of Life Tool (Specialist Services)February 22, 2024

7.Regulations, Standards and Provisions

7.1Registration Regulations

1. 7.1.1Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Part 3)February 3, 2025
2. 7.1.2Care Quality Commission (Registration) Regulations 2009 (Part 4)March 29, 2022

7.2Supported Living Standards

1. 7.2.1The Reach StandardsMarch 24, 2022

7.3Other Regulations and Provisions

1. 7.3.1Adult Social Care Provider Information ProvisionsJuly 26, 2022

8.Learning, Development and Supervision

8.1Induction

1. 8.1.1The Care Certificate: Standards, Workbook and Reading ListFebruary 3, 2025
2. 8.1.2Skills for Care: Induction toolkit
3. 8.1.3Skills for Care: Inducting Staff-the Care Certificate

8.2Learning and Development Guidance and Resources

1. 8.2.1Skills for Care: Guide to developing staff
2. 8.2.2Skills for Care: The Oliver McGowan Mandatory Training on Learning Disability and Autism
3. 8.2.3CQC: Training staff to support autistic people and people with a learning disability
4. 8.2.4Skills for Care: Apprenticeships
5. 8.2.5Skills for Care: Qualifications
6. 8.2.6Skills for Care: Funding for training
7. 8.2.7Skills for Care: On-going learning and development
8. 8.2.8Skills for Care: Developing leaders and managers
9. 8.2.9Skills for Care: Adult Social Care Workforce Data Set (ASC-WDS)

8.3Supervision

1. 8.3.1Supervision and AppraisalOctober 11, 2024

9.Recruitment Resources

1. 9.0.1Skills for Care: Recruitment support
2. 9.0.2Better Hiring Institute: Better Hiring Toolkit
3. 9.0.3Skills for Care: Safe and Fair Recruitment Guide
4. 9.0.4DBS Guidance Leaflets