Contents

1.Statement of Purpose

1. 1.0.1Statement of Purpose

2.Core Values and Principles

1. 2.0.1A Positive Approach to RiskMay 1, 2025
2. 2.0.2Anti-Harassment and BullyingMay 26, 2026
3. 2.0.3Choice and ControlMay 26, 2026
4. 2.0.4Communicating EffectivelyMay 26, 2026
5. 2.0.5Good RecordingOctober 25, 2024
6. 2.0.6Confidentiality and Information Sharing May 26, 2026
7. 2.0.7ConsentMay 26, 2026
8. 2.0.8Culturally Appropriate Care and SupportMay 26, 2026
9. 2.0.9Dignity and RespectApril 28, 2026
10. 2.0.10Duty of CandourMay 26, 2026
11. 2.0.11Equality, Diversity and Human RightsMay 26, 2026
12. 2.0.12Mental CapacityMay 26, 2026
13. 2.0.13Participation and AdvocacyMay 26, 2026
14. 2.0.14Partnership WorkingMay 26, 2026
15. 2.0.15Promoting Independence and StrengthsMay 26, 2026
16. 2.0.16Promoting Individual WellbeingMay 26, 2026
17. 2.0.17Safe Care and TreatmentMay 26, 2026

3.Safeguarding and Deprivation of Liberty

3.1Safeguarding Adults

1. 3.1.1Overarching Aims, Duties and PrinciplesMay 26, 2026
2. 3.1.2Recognising Abuse and Neglect
   Updated
   May 26, 2026
3. 3.1.3Disclosure and Raising a ConcernMay 26, 2026
4. 3.1.4Contributing to Safeguarding Discussions and MeetingsMay 26, 2026
5. 3.1.5Making Internal EnquiriesMay 26, 2026
6. 3.1.6Information and Guidance for Specific Safeguarding issues May 26, 2026
7. 3.1.7Learning from Safeguarding Enquiries, Safety Incidents and ComplaintsMay 26, 2026
8. 3.1.8Reducing the Risk of a Closed Culture
   Updated
   May 26, 2026
9. 3.1.9Preventing Abuse and NeglectMay 26, 2026

3.2Safeguarding Children

1. 3.2.1Safeguarding Children
   Updated
   May 26, 2026

3.3Deprivation of Liberty

1. 3.3.1Recognising a Deprivation of LibertyMay 26, 2026
2. 3.3.2Responding to a Deprivation of LibertyMay 26, 2026
3. 3.3.3The DoLS ProcessMay 26, 2026
4. 3.3.4Monitoring and Reviewing RestrictionsMay 26, 2026
5. 3.3.5DoLS ResourcesSeptember 29, 2025

3.4Whistleblowing

1. 3.4.1Whistleblowing or Raising a Concern
   Updated
   May 26, 2026

4.Providing Care and Support

1. 4.0.1Accessing the CommunityMay 26, 2026
2. 4.0.2Ageing, Illness and DyingMay 26, 2026
3. 4.0.3Emergencies and Unplanned EventsMay 26, 2026
4. 4.0.4Everyday HealthcareOctober 28, 2025
5. 4.0.5FinancesMay 26, 2026
6. 4.0.6Medication Support
   Updated
   October 28, 2025
7. 4.0.7Mobility Support and Transport
   Updated
   May 26, 2026
8. 4.0.8Nutrition and HydrationMay 26, 2026
9. 4.0.9Personal and Intimate Care
   Updated
   May 26, 2026
10. 4.0.10Relationships and Identity October 28, 2025
11. 4.0.11Risk Assessment (person-centred)January 7, 2025
12. 4.0.12Supporting People with Complex Needs and Specific Conditions
    Updated
    May 27, 2026

5.Health and Safety of Everyone

1. 5.0.1Health and Safety Policy and Responsibilities
   Updated
   May 26, 2026
2. 5.0.2Assessing and Monitoring Health and Safety Risk
   Updated
   May 26, 2026
3. 5.0.3Personal Safety and WellbeingMay 26, 2026
4. 5.0.4Accidents, Injury and IncidentsMay 26, 2026
5. 5.0.5Moving and HandlingMay 26, 2026
6. 5.0.6Infection Prevention and Control (IPC)May 26, 2026
7. 5.0.7Food Safety and HygieneMay 26, 2026
8. 5.0.8The Use of Surveillance TechnologyMay 26, 2026

6.Inspections and Assessment

6.1Commissioners Audit or Inspection

1. 6.1.1Commissioners Audit or InspectionMay 26, 2026

6.2CQC Inspections and Assessment

1. 6.2.1Service Assessment (Single Assessment Framework)January 26, 2024
2. 6.2.2Quality of Life Tool (Specialist Services)February 22, 2024

7.Regulations, Standards and Provisions

7.1Registration Regulations

1. 7.1.1Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Part 3)May 26, 2026
2. 7.1.2Care Quality Commission (Registration) Regulations 2009 (Part 4)
   Updated
   May 26, 2026

7.2Supported Living Standards

1. 7.2.1The Reach Standards
   Updated
   April 28, 2026

7.3Other Regulations and Provisions

1. 7.3.1Adult Social Care Provider Information Provisions
   Updated
   May 26, 2026

8.Learning, Development and Supervision

8.1Induction

1. 8.1.1The Care Certificate: Standards, Workbook and Reading ListMay 26, 2026
2. 8.1.2Skills for Care: Induction toolkit
3. 8.1.3Skills for Care: Inducting Staff-the Care Certificate

8.2Learning and Development Guidance and Resources

1. 8.2.1Skills for Care: Guide to developing staff
2. 8.2.2Skills for Care: The Oliver McGowan Mandatory Training on Learning Disability and Autism
3. 8.2.3CQC: Training staff to support autistic people and people with a learning disability
4. 8.2.4Skills for Care: Apprenticeships
5. 8.2.5Skills for Care: Qualifications
6. 8.2.6Skills for Care: Funding for training
7. 8.2.7Skills for Care: On-going learning and development
8. 8.2.8Skills for Care: Developing leaders and managers
9. 8.2.9Skills for Care: Adult Social Care Workforce Data Set (ASC-WDS)

8.3Supervision

1. 8.3.1Supervision and AppraisalMay 26, 2026

9.Recruitment Resources

1. 9.0.1Skills for Care: Recruitment support
2. 9.0.2Better Hiring Institute: Better Hiring Toolkit
3. 9.0.3Skills for Care: Safe and Fair Recruitment Guide
4. 9.0.4DBS Guidance Leaflets